Personal Information Policy

In light of the importance of protecting personal information in an advanced information communications society, we at Sanoyas Holdings Corporation have established the following privacy policy to ensure appropriate handling of personal information.

  1. Basic stance on personal information
    • We will never acquire, use or maintain personal information for any purpose other than business activities.
    • We will delete or destroy personal information in a timely and appropriate manner when it is no longer relevant to our business activities.
    • If we need to collect, use or maintain personal information, we will appropriately handle such personal information based on the following paragraphs.
  2. Collection of personal information
    • We will collect personal information in compliance with applicable laws and regulations as well as guidelines and rules established by administrative and other bodies regarding personal information, and by and through proper and fair methods.
  3. Use of personal information
    • When collecting personal information, we will specify the purpose of its use, and we will use the information within the necessary scope of the stated business purpose(s).
    • If we jointly use personal information together with third parties or entrust the handling of personal information to third parties, we will endeavor to select contractors who comply with a fair standard of protection of personal information, and exercise necessary and proper supervision.
  4. Disclosure of personal information to third parties

    We will not disclose or provide personal information to third parties without permission except in the following cases.

    1. When disclosing or providing statistical data or other information in a form that does not allow individuals to be identified
    2. When disclosing or providing information to subcontractors to the extent necessary for the performance of their duties
    3. When our business is succeeded due to a merger, company split, business transfer, or other reasons
    4. When required by law
    5. When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
    6. Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
    7. Cases in which the provision of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of the affairs concerned.
  5. Control of personal information
    • We will take appropriate and reasonable measures, technically and organizationally, to prevent personal information from being lost, destroyed, altered, divulged, or accessed by an unauthorized person.
    • We will endeavor to keep personal information accurate and updated.
  6. Response to information owners

    If an information owner wishes to disclose, change or revise his/her information, we will respond to the request promptly after confirming that the request has been made by the appropriate person.

  7. Development of privacy compliance programs and its continuing improvement

    We will ensure that all our directors and employees understand the importance of protecting personal information and develop and implement internal privacy compliance programs (including this policy, the Basic Guidelines Concerning Protection of Personal Information, and other established rules and regulations) to ensure the protection of personal information. We will also establish a security management system for personal information protection specific to the operation and size of each department/division, and keep all employees and everyone concerned informed about the compliance programs and systems. We will maintain and continue to improve these programs and systems.

  8. For more regarding protection of personal information:

    General Affairs Department
    Sanoyas Holdings Corporation
    3-3-23 Nakanoshima, Kita-ku, Osaka 530-6109, Japan
    TEL:(06)4803-6161 / FAX:(06)4803-6160

Handling of personal information on our website

  1. Cookies

    We may use cookies to improve the content of our website and the services we provide.
    Note: A cookie is data sent to your browser from a web server. Cookies are stored on your computer’s hard drive. If you use a cookie, the web server can track and record information about which pages on the website the particular computer has visited. For detailed information on cookies, please refer to the “Help” function of your browser.

  2. Web server access log files

    We use Google Analytics to collect access logs in order to obtain statistical usage information, but they do not contain personally identifiable information.

    Note: Usually the web server records all access and actions by users into a special file. This file is called an access log file. The content of log files varies, depending on the type of web server, but it usually contains the domain names and IP addresses of those accessing the site, access dates, access files, links used, web browsers and operating system, processing time, the number of bytes received and sent, service condition codes, etc.

  3. Protection of personal information on linked sites

    We cannot be responsible for the handling of personal information on websites of other businesses or personal websites that are linked to our website.